You will usually receive a refund within 14 days of our warehouse receiving your return package.

A refund will then be made to your account or your invoice will be credited.

Note that the return time can be somewhat long during peak seasons, such as Christmas or Black Friday.

Has it been longer than 14 businessdays?

Contact our customer service and they will help you!

Don't forget to enter your name and order number.

Read more about our return policy here.