The return costs 14 euro for Europe and 16 euro outside Europe.

It is not permitted to return a product with you own shipping note as these packages tend to disappear.

Our warehouse is several thousand square meters large and there are more companies than Mockberg that have their warehouses there.

An incorrect address can cause the package to end up in the wrong place and it is unfortunately impossible for the staff in our returns department to look for packages that have ended up in the wrong place.

Read more about our return policy here.
Read more about how to create a return here.