We offer a lifetime guarantee on the color of our water resistant jewellery.

We have a 1-year international warranty for manufacturing and material defects.

Read more below:

WATER RESISTANT JEWELERY

What does the lifetime warranty on the gold color cover?

The guarantee covers that the gold color of your jewelery has disappeared.

What is not covered by the lifetime warranty on the gold color?

The warranty does not cover loose stones, lost enamel, pearls, shells, pearls or other embellishments. In addition, damage caused by wear or scratches is not covered by the warranty. The jewelry is water resistant, but not chemical resistant. This means that you cannot use hand sanitizer while wearing this jewelry.

Does water-resistant jewelry darken over time?

Yes, the jewelry may darken over time. Darkening of the color is not covered by the lifetime warranty.

What do I need to claim the Lifetime Paint Warranty?

You need to save the original receipt. If you bought your jewelery from a retailer, you need to go directly to that retailer. If you have bought jewelery from us, you can advertise here!

Anything else I should know about the waterproof jewelry?

The jewelry is water-resistant, but not alcohol-resistant. This means that you cannot use hand sanitizer while wearing this jewelry.

THE SIGNATURE COLLECTION

We offer a lifetime warranty on our Signature jewelry made from solid gold and lab-grown diamonds.

What does the lifetime warranty cover?

Our lifetime warranty guarantees that your jewelry is free from manufacturing defects in materials or workmanship. If you experience any problems with your piece of jewelry, please contact our customer service team and we will be more than happy to help.

What is not covered by the lifetime warranty?

Please note that our lifetime warranty does not cover damage caused by accidents, improper handling or normal wear and tear. It also does not apply to any modifications or repairs made by unauthorized third parts. Lost diamonds are not covered by the lifetime warranty

What do I need to claim the Lifetime Warranty?

If you have bought jewelery from us, you can complain via this link: Create a return

OTHER JEWELRY COLLECTIONS:

Are the other pieces of jewelry that are not water resistant covered by any warranty?

Yes, other jewelery that is not water resistant is covered by a production guarantee.

The production warranty covers all production and material defects for a period of 1 year from the delivery date of the order.

How do I claim my warranty?

You need to keep the original receipt. If you bought your jewelery from a retailer, you need to go directly to that retailer. If you have bought jewelery from us, you can complain via this link: Create a return

OUR WATCHES:

Are the watches covered by any warranty?

Yes, all watches are covered by a production warranty. The production warranty covers all production and material defects for a period of 2 years from the delivery date of the order.

How do I claim my warranty?

You need to keep the original receipt. If you bought your watch from a retailer, you need to go directly to that retailer. If you have bought your watch from us, you can complain via this link: Create a return

Good to know:

The warranty does not cover wear and tear, careless handling or accidental damage. The guarantee only applies if the care instructions have been followed.

Save your order confirmation, it serves as your warranty certificate.