WATERPROOF JEWELRY

What does the lifetime warranty cover for the gold color?

The warranty covers the disappearance of the gold color on your jewelry.

What is not covered by the lifetime warranty for the gold color?

The warranty does not cover loose stones, lost enamel, pearls, shells, beads, or any other embellishments. Additionally, damages resulting from wear and tear, or scratches, are not covered by the warranty. The jewelry is waterproof but not alcohol-resistant. This means you cannot use hand sanitizer while wearing these pieces.

Will waterproof jewelry darken over time?

Yes, the jewelry may darken over time. Darkening of the color is not covered by the lifetime warranty.

What do I need to claim the lifetime warranty for color?

You need to keep the original receipt. If you purchased your jewelry from a retailer, you need to contact the retailer directly. If you purchased the jewelry from us, you can file a claim using this link: Create a return.

Anything else I should know about waterproof jewelry?

The jewelry is waterproof but not alcohol-resistant. This means you cannot use hand sanitizer while wearing these pieces.

How long is the production warranty for the jewelry?

The production warranty covers all manufacturing and material defects for a period of 1 year from the delivery date of the order.